Sunday, July 13, 2025

Moving Care: the other face of urban mobility in Bogota


In Bogota, as in many Latin American cities, moving around is not just a matter of transportation, it’s a matter of care. In the daily routines of millions, trips are not only made for work or education but to meet vital needs that sustain community life: taking children to school, accompanying older adults to medical appointments, shopping for groceries, picking up medications, attending workshops at a Care Block (Manzana de cuidado). These movements form what has been called the “mobility of care,” a concept first introduced by Inés Sánchez de Madariaga in 2009 as both an analytical category and a political tool to rethink cities through the lens of social sustainability.


The Bogota Region Mobility Survey 2023 offers a clear snapshot of this form of mobility by identifying trips made to care for others or to access care services. Seven percent of the city’s daily trips fall into this category. Most of these trips are short, multimodal, fragmented throughout the day, and made either on foot or by public transport. According to the survey’s summary, 72% of care trips in Bogota are made by women. This overwhelming female representation highlights not only a disproportionate burden in terms of time and effort, but also the urgent need for transport planning that incorporates a gender perspective.


Care mobility makes visible the invisible architecture that supports life in cities. According to the report by Sensata UX Research, CAF, and Secretaría de Movilidad (2024), caregivers have significantly different travel patterns: they combine multiple stops, prioritize safety and accessibility over speed, and often travel with dependents, which fundamentally changes how they experience urban space. Added to this is the reality that many caregivers lack stable or personal income, making transportation costs a major barrier to accessing essential services.


In a personal review of the Bogota Mobility Survey (2023), it became clear that this form of mobility is deeply shaped by structural inequalities: public transport offerings do not fully meet caregivers’ needs, and infrastructure decisions often prioritize technical criteria while overlooking the social use of space. This is why it is critical to incorporate intersectional approaches that recognize how gender, age, disability, motherhood, and place of residence shape differentiated mobility conditions.


Bogotá’s Care Blocks (Manzanas del Cuidado), a pioneering policy initiative, have placed the right to care at the heart of public policy. In Fernández Gallego’s study (Despacio, 2023), the benefits of bringing services, facilities, and training closer to those who have historically carried the burden of care work without pay or recognition are documented. But care policy must go beyond service access; it must also transform the conditions for getting there. A caring city is one that makes moving to care possible.


A revealing figure from Sensata et al. (2024) shows that over 60% of people who make care-related trips must adjust their routes due to a lack of direct lines, insecurity, or inaccessibility. This means spending more time on the streets, facing higher risks, and bearing a greater physical and emotional load. Often, these care trips are not even recognized by those who make them, they are so normalized that they become invisible, even to the public policies meant to support them. This invisibility has real consequences: while transport systems are designed for linear, efficient travel, life moves in fragmented, circular, emotional ways.


Moreover, there is a relational component that rarely gets measured. Caring in motion is not just about performing tasks; it’s about accompanying, protecting, teaching, supporting. It’s a profoundly social practice that builds the city through affect and connection. So when infrastructure doesn’t accommodate a stroller, when there’s no place to sit with an elderly person, when someone travels in fear or discomfort, more than just the travel experience is at stake, the ability to sustain life with dignity is undermined.


The public transport system in Bogotá, although extensive, is not yet configured to support care mobility. In the Bogota Mobility Survey (2023) it was found that the infrastructure and operation of TransMilenio, Bogotá’s bus rapid transit system, prioritize peak-hour commuter flows and overlook the needs of people making encumbered, relational, or off-peak trips. Women caregivers report difficulties entering and exiting buses with strollers or assistive devices, delays due to a lack of escalators or elevators, and a general absence of rest areas, signage, or staff prepared to support care-based travel.


These barriers are even more evident in the city’s most vulnerable territories. In Ciudad Bolívar, where many users depend on the TransMiCable cable car system, the presence of steep slopes and fragmented urban grids makes care trips more demanding. While TransMiCable has had positive impacts in terms of connectivity, time savings, and safety perception, the lack of integration with care-centered services or accessible last-mile solutions limits its transformative potential for caregivers. Many caregivers interviewed in the area still reported walking long distances with groceries or children in tow, due to the lack of suitable feeder services and the topography itself.


Despite being the majority of caregivers, women remain underrepresented in transport decision-making and continue to face environments where harassment and insecurity prevail. Gender-based violence in transit settings, as documented in several institutional reports, adds yet another layer of restriction to the freedom of movement for women and girls, especially when they travel accompanied.


To map care mobility is to map inequality. It’s a way to visualize not just material gaps but everyday forms of resistance, routes that carry bodies, relationships, and networks. On this map, every point marks an act of care. And every act of care is a chance to imagine a more just, sensitive, and humane city. The goal is not simply to include caregivers in the transport system, but to reconfigure that system around their needs. Caring is also movement, and moving is also resistance. Recognizing this is the first step toward transforming the city.


References


1. Fernández Gallego, B. (2023). Cuidando a las cuidadoras: Las Manzanas del Cuidado y la movilidad femenina en Bogotá. Despacio. https://www.despacio.org

2. Madariaga, I. S. de, & Agudo Arroyo, Y. (2019). Mobility of Care Report: Assessment of Nairobi’s Public Minibus Transport Services. UN-Habitat

3. Secretaría Distrital de Movilidad. (2023). Cartilla Encuesta de Movilidad Bogotá - Región 2023. Alcaldía Mayor de Bogotá

4. Sensata UX Research, CAF, & Secretaría Distrital de Movilidad. (2024). Caracterización de los patrones de movilidad en Bogotá con enfoque de género e interseccional [Informe final de consultoría]

Tuesday, May 20, 2025

Rethinking public transport through LGBTQIA+ lenses

In December 2024, I had the opportunity to speak on the Women Mobilize Women series podcast, in the episode “Gender, Mobility and 2SLGBTQIA+”. It was an important platform to reflect on how transport systems, in Bogotá and beyond, not only facilitate movement, but also expose the deep social and political fault lines that shape who gets to move freely and safely in our cities.


In Bogotá, recent data from the 2023 Mobility Survey (EM2023) reveals that while transgender and non-binary individuals account for only 0.06% and 0.05% of total trips respectively, their reliance on public transport is significantly higher than that of the general population. Nearly 70% of non-binary people and over 40% of transgender people report using it as their primary mode of travel, surpassing the 37% reported by women (Sensata, CAF, & Secretaría de Movilidad, 2024).



Yet, this reliance is marked by a troubling contradiction: those who need public transport the most are often the ones who feel the least safe in it. Across different modes and cities, LGBTQIA+ riders consistently report high levels of harassment, invisibility, and fear. In Bogotá, trans and non-binary people, lesbian and bisexual women, and queer youth all rank among those who feel least secure during their daily journeys (Sensata et al., 2024). This is not just a transportation issue, it is a human rights issue.


These findings are not unique to Bogotá. The LGBTQ Guide to Travel Safety (ManAboutWorld, 2020) notes that LGBTQ travelers everywhere face additional risks, even in countries where laws are progressive. Travel, whether local or international, can be deeply stressful for LGBTQIA+ individuals who must constantly navigate questions of disclosure, behavior, and safety. As the guide states, “Travelers carry an abundance of caution, some well-founded worries and concerns, and all too often, fear. Magnify that ten times for ‘T’ travelers” (ManAboutWorld, 2020, p. 75).


Public transportation should not require people to compromise their identities in order to access basic rights like mobility. This is why inclusive transportation planning cannot be reduced to simply offering a few diversity workshops or painting a rainbow mural at a station. As Veronica Davis argues in Inclusive Transportation, “When we say we want equity, we must also mean we are ready to listen, really listen, to the pain, the history, and the demands of those most excluded from the system” (Davis, 2023). Real inclusion requires shifting who is at the center of the conversation, and who gets to decide what counts as safety, comfort, or dignity in urban mobility.


In this context, symbolic gestures are not enough. Infrastructure must be understood not only as a set of physical structures, but as a system of relations, priorities, and values. If transit systems fail to recognize the needs of LGBTQIA+ riders, especially trans and non-binary people, they become complicit in perpetuating exclusion and harm.


International experiences show that transformation is possible. Cities like Bhubaneswar (India) and Peshawar (Pakistan) have implemented gender action plans, inclusive hiring, and targeted training that go beyond tokenism to systemic reform (ITDP, 2022, 2023). These examples remind us that inclusive mobility must be actively built, with deep commitment to equity and justice.


As we prepare to launch participatory research spaces like TransMiLab (in TransMilenio), our goal is to center the voices and experiences of LGBTQIA+ users, not as footnotes in policy documents, but as co-designers of the systems that shape their daily lives.


Because ultimately, visibility is not a trend, it’s a right. And equity in mobility is not only about reaching your destination. It’s about doing so safely, freely, and without having to hide who you are.




Calls to action: Building truly inclusive transport systems


To decision-makers, transit authorities, and urban planners: It is time to move beyond symbolic visibility campaigns and commit to deep structural change. Representation must be matched by concrete policies, accessible protocols, inclusive training, and meaningful investments in safety and dignity. This includes developing participatory mechanisms that actively involve LGBTQIA+ voices in the planning, design, and evaluation of transport infrastructure. Anti-discrimination protocols and incident reporting systems must be institutionalized, designed to be multilingual, inclusive, and respectful of diverse gender identities. In addition, all staff, from drivers to security personnel, should receive comprehensive training on gender diversity, inclusive communication, and human rights. Finally, transport agencies must collect and analyze disaggregated data on gender identity and sexual orientation to guide evidence-based interventions that leave no one behind.

To researchers, activists, and community leaders: We must continue to document and amplify the everyday mobilities of LGBTQIA+ individuals through ethnographic, embodied, and participatory research. These stories reveal hidden patterns of exclusion and help shape more just mobility systems. Advocacy efforts must push for truly intersectional transport justice, recognizing the compounding effects of race, class, gender, and disability on movement and access. It is equally important to support local queer mobility initiatives that are already creating safer spaces for cycling, walking, and transit. And above all, we must pressure institutions to shift their frameworks, from risk mitigation to care-centered design, prioritizing not the preservation of systems, but the protection and empowerment of people.


References


Davis, V. (2023). Inclusive Transportation: A Manifesto for Repairing Divided Communities. Island Press.


Encuesta de Movilidad de Bogotá (EM2023). Secretaría Distrital de Movilidad.


ITDP. (2022). Case Study: Zu Peshawar BRT and Gender-Inclusive Design. Institute for Transportation and Development Policy.


ITDP. (2023). Sustainable Transport Award Nominees: Bhubaneswar and Mo E-Ride. Retrieved from https://www.itdp.org


Jordan, P. (2018). Handbook on the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Travel Segment. European Travel Commission (ETC). https://etc-corporate.org/reports/handbook-on-the-lgbtq-travel-segment/


ManAboutWorld & AIG Travel. (2019). The LGBTQ Guide to Travel Safety. https://www.travelguard.com


Sensata, CAF, & Secretaría Distrital de Movilidad. (2024). Caracterización de los patrones de movilidad en Bogotá con enfoque de género e interseccional.


Zebracki, M., Weintrob, A., Hansell, L., Barnard, Y., & Lucas, K. (2021). Queer mobilities: Critical LGBTQ perspectives of public transport spaces. Mobilities, 16(5), 775–791. https://doi.org/10.1080/17450101.2021.1958249

Moving Care: the other face of urban mobility in Bogota

In Bogota, as in many Latin American cities, moving around is not just a matter of transportation, it’s a matter of care. In...